Privacy Policy

Effective Date: [Insert Date Here]

This Privacy Policy explains how Vexar.io (“we”, “us”, “our”) collects, uses, shares, and protects your personal data when you use our platform and services. We are committed to complying with the EU General Data Protection Regulation (GDPR) and applicable Irish data protection laws.

1. Who We Are

Vexar.io is a website builder platform operated from Ireland. For data protection purposes, we act as a “data controller” for the information you provide to us as a user.

2. What Data We Collect

• Account Information: name, email address, password, and company details
• Billing Information: payment method, billing address, transaction records
• Website Content: data, media, and content uploaded by you
• Usage Data: IP address, browser type, pages visited, time spent on the site
• Communication Data: messages, support tickets, and email correspondence
• Cookies and Tracking Data: for functionality, analytics, and marketing

3. Legal Bases for Processing

• Contractual necessity: to provide our services and fulfill our obligations
• Legal compliance: to meet tax, accounting, and regulatory duties
• Legitimate interests: to prevent fraud, ensure security, and improve services
• Consent: for marketing emails or optional features

4. How We Use Your Data

• Create and manage your account
• Process payments and invoices
• Provide technical and customer support
• Improve platform functionality and security
• Communicate important service updates
• Send optional marketing content (with consent)

5. Data Sharing and Disclosure

We do not sell your personal data. We may share your data with:

• Service Providers: payment processors, hosting services, analytics providers
• Legal Authorities: if required by law, court order, or to protect rights
• Successors: in the event of a merger, acquisition, or asset sale

6. International Data Transfers

Some of our service providers operate outside the EEA. We ensure appropriate safeguards such as SCCs or transfer to countries with adequate protection laws.

7. Data Retention

• As long as your account is active
• As required for legal obligations
• Until you request deletion, unless legally restricted

8. Your Rights Under GDPR

• Access a copy of your personal data
• Rectify incorrect or incomplete data
• Request deletion of your data
• Restrict or object to data processing
• Data portability
• Withdraw consent at any time
• Lodge a complaint with the Data Protection Commission (DPC) in Ireland

To exercise your rights, email us at: privacy@vexar.io

9. Security Measures

We implement appropriate technical and organizational measures to secure your data, including:

• Encryption of data in transit and at rest
• Access control and authentication systems
• Regular security audits and server hardening
• Daily encrypted backups

Despite our efforts, no method of transmission over the internet is completely secure.

10. Third-Party Links

Our platform may contain links to third-party websites. We are not responsible for their privacy practices. We encourage you to read their privacy policies.

11. Children’s Privacy

Our service is not directed to individuals under the age of 16. We do not knowingly collect personal data from children.

12. Updates to This Policy

We may update this Privacy Policy to reflect changes in technology, legal requirements, or our business practices. Significant changes will be communicated to you via email or on the platform.

13. Contact Us

For any questions or concerns about this policy or your personal data, contact us at:

• Email: privacy@vexar.io
• Address: Whitestown Way, Tallaght, Dublin, D24 XC9W

By using Vexar.io, you confirm that you have read and understood this Privacy Policy.